Adobe applications

Acrobat Pro DC, Photoshop, and Illustrator are on all YCP computers. Additional Adobe Creative Cloud (CC) applications are on specialized stations and available upon request. Learn how to install/update and search for available software.

Note: When you use an Adobe application on a YCP computer, you will sometimes need to sign in.

Tip: For personal use, Adobe offers an education discount. Learn more about this and other discounts.

Sign into an Adobe app on YCP computers (or remotely)

  • Open an Adobe app.

  • A Sign in window will appear (this may take a moment).

  • If asked, under Select an account, select Company or School Account.

  • You'll be redirected to a YCP page.

  • The window will disappear and you'll be free to use the app.

An Adobe app won't work

Sometimes, you'll see an Expired error, or an app just won't function as it should. Often, you simply need to open it from the Creative Cloud app to get it working again.

  • Find and open the Creative Cloud application.

  • If prompted to sign in, follow the Sign into an Adobe app on YCP computers instructions, above.

  • Beside the application you want to open, select Open.

    • Note: If Open isn't available, select install.

Adobe Support, tutorials, & training

When you have trouble with an Adobe application, sometimes you'll need a more specialized reply to your questions than what we can immediately provide. Here are some options.

Call Adobe Support

Free help for technical issues you experience in any Adobe apps.

  • Call Adobe Support at 1-800-833-6687.

    • Note: Monday - Friday, 24 hours per day.

  • If asked to identify yourself, tell them your YCP email address.

Adobe tutorials

These free, self guided classes provide a mix of written and video instructions, organized by topic. They include content for both beginning and advanced users.

Collections

Apps

  • Acrobat: The complete PDF solution for today’s multi-device world.

  • Photoshop: Edit, composite and create beautiful images, graphics and art on desktop and iPad.

  • Premiere Pro: Industry-standard pro video and film editing.

  • Illustrator: Create beautiful vector art and illustrations on desktop and iPad.

  • InDesign: Design and publish elegant layouts for print and digital.

  • After Effects: Cinematic visual effects and motion graphics.

  • Lightroom: Edit, organise, store and share photos from anywhere.

  • Lightroom Classic: Photo editing optimised for desktop.

  • Premiere Rush: Create and share online videos anywhere.

  • XD: Design, prototype and share user experiences for web, mobile, voice and more.

  • Animate: A new age for animation. Any platform, device and style.

  • Dreamweaver: Design and develop modern, responsive web sites.

  • MediaEncoder: Quickly output video files for virtually any screen.

  • RoboHelp: Next-generation software for authoring and publishing Help, policy and knowledgebase content.

Notes

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