Email Alias & Delegate
We can issue custom email addresses, for your department or organization, that multiple members have access to. I.e. LTSHelp@ycp.edu.
If you would like one, please seek the approval of your Department Manager or YCP Organization Advisor, who may then contact us to request one of the following two options:
Emails sent to an alias are forwarded to your network account. You receive them in your Gmail inbox. When you reply, it's from your network account, so appears to be coming from you personally.
Multiple people may receive emails from the same alias.
Emails sent to a delegated address stay in one shared inbox. Think of it as a separate account that you have access to. When you send messages from it, they appear to be coming from the delegated address.
Multiple people may access a delegated inbox.