FAQ

UNDER CREATION

Here are some of the questions we're frequently asked.

When do I get my username & password?

When you receive your network account (including your username and password) depends on a few factors that are explained in our Network account article.

Why can't I connect to the WiFi or internet?

It could be how you're entering your info, the strength of the signal, which network you're choosing, the type of device you're using (game, phone, printer, etc.) and more. We have a number of solutions for you to to try in our WiFi (Internet access) article.

How do I get TV channels?

Xfinity cable and streaming options are available to our resident students. Find all of them in our Xfinity article.

Where can my parents pay my bills?

You can permit anyone you choose to see what info you choose (including paying your bills) with Parent Proxy.

Helpful?