Forget a Wi-Fi network
You can often solve password and connection issues by deleting a Wi-Fi network, restarting, then reconnecting.
Note: If you tried connecting to more than one of our networks, please forget them all, then start again with one.
Microsoft Windows
Option 1
At the bottom right, select the Wi-Fi (Network) icon.
Note: The icon that appears depends on your current connection state. If you don’t see one of these network icons (or a similar one), select the up arrow ⴷ to see if it appears there.
Right-click on the network you want to forget.
Select Forget.
Option 2
Select the Start icon ⊞ in the bottom left side of your screen.
Select the Settings gear icon.
Select Network & internet > Wi-Fi > Manage known networks.
Select the network you want to forget.
Select Forget.
Apple macOS (Notebooks & Desktops)
In the upper right corner, select the Wi-Fi icon.
Select Network Preferences... > Advanced...
Select the network you want to forget.
Select the minus button - to forget the network.
Apple iOS & iPadOS (iPhone, iPad, & iPod touch)
Select the Settings app > Wi-Fi.
Select the information icon ⓘ to the right of the network you want to forget.
Select Forget This Network.
Android
Note: Settings may vary by device. For more info, contact your device manufacturer.
Option 1 1
Select your device's Settings app > Network & internet > Internet.
Select and hold a saved network.
Select Forget network.
Option 2
Swipe down from the top of the screen.
Make sure Wi-Fi is turned on.
Select and hold Wi-Fi (may appear as a symbol).
Select and hold a saved network.
Select Forget network.
Apple watchOS (Apple Watch)
Select the Settings app > Wi-Fi.
Select the network you want to forget.
Select Forget This Network.
Chrome OS (Chromebook)2
At the bottom right, select the time.
Select Settings (gear icon).
In the Network section, select Wi-Fi.
Select Known networks.
Find the network you want to forget, then select More ⋮ > Forget.