Update YCP Email on iPhones & iPads

In accordance with a Google security update, we recently disabled the POP/IMAP feature of employee accounts. This has hindered emails from loading in the Apple iOS Mail app (iPhones & iPads). We support either of two options to correct this issue:

Use the Gmail app instead, and sign in with your YCP email account

  • Install the Gmail app.
  • Select Sign in > Google.
  • Enter your YCP email address.
  • Sign in with your YCP username & password.

Use the iOS Mail app by deleting your YCP Gmail account from your device, then re-adding it using Microsoft Exchange

  • Go to your device Settings > Passwords & Accounts.
  • If you already have your YCP Gmail account here, delete it.
    • Under ACCOUNTS, select it.
      • It will appear as Gmail, your YCP email address, or as a Description that you created in the past.
    • Verify that the Account is your YCP email address.
    • Select Delete Account > Delete from My iPhone.
  • Select Add Account > Microsoft Exchange.
  • Enter your YCP email address, then select Next.
  • Select Configure Manually.
  • Enter your Network Account password, then select Next.
  • Enter
    • Server: m.google.com
    • Domain: ycp.edu
    • Username: (your YCP email address)
  • Select Next.
  • Ensure that Mail is selected, then select Save.

Here’s where you can find more Gmail info.

If both of these options fail to help resolve the email issue on your phone, please contact us.