A little preparation before you take a test or quiz, that has Honorlock enabled, will help reduce your likelihood of problems.

• Make sure your computer is compatible.

  • Laptops work well.

  • Dual monitors or mobile devices, such as iPads, will not work.

• Install Google Chrome or make sure your existing version of Chrome is updated.

• Check for a Proctorio extension in Chrome.

  • If you have one, remove it or turn it off.

    • It will otherwise cause problems with Honorlock.

• Install the Honorlock Chrome extension.

If you are being prompted for an access code, you are most likely not in Google Chrome, your Chrome needs updated, or you do not have the Honorlock Chrome extension.

You will need a working webcam, microphone, and either a laptop or desktop computer. Integrated or external USB will both work. System requirements can be found here.

Honorlock will not work on any mobile device.

Don’t worry; Honorlock offers technical support 24/7 to assist you before, during, and after your proctored tests.

If you encounter any issues, visit Honorlock's support page and live chat (Need Help? button in the blue, Honorlock bar). You may also call or email them.

• 844-243-2500

• support@honorlock.com

If you have both Proctorio and Honorlock, then you will need to turn off the Protorio extension (or remove it if it is no longer needed) to turn on Honorlock.

If this test was originally used with Proctorio, you will need to remove those settings first.

Learn how to remove Proctorio and enable Honorlock.