All Laundry facilities on campus are handled by a single vendor with the college. Any issues/problems with the washers, dryers, and card readers need to be reported to the vendor to ensure timely service of the equipment.
To report a physical Laundry machine issue:
There are three ways to contact the vendor to report an issue.
- Calling 1-877-264-6622
- Using the CSC ServiceWorks App (available for download in both App and Play stores)
- Report the issue online at: https://servicerequest.macgray.com/ServiceRequestForm.aspx
After a service request is reported to the vendor there is an e-mail confirmation that is sent to the person who submits the request and another email will be received when the technician has serviced the issue.