Password & email address

Your network account password and email address provide access to and most YCP applications, internet, and computers.

Tip: You may also add multi-factor authentication, to make your account more secure.

  • Note: This will be required of YCP employees by January, 31, 2022.


Found at:

Caution: We never send passwords by email, nor ask for them in any way. If this happens, please contact us. Never reply.

Change your password

I forgot my password

This section is under revision

You can reset your password via email or text.

Note: This may not work if you haven't added recovery options, as described below. In which case, please contact us.

  • Follow this link.

  • Enter your Username & ID Number.

    • Select Submit.

  • Select your preferred password reset method.

    • Select Submit.

    • A temporary password will be sent to the option you choose.

  • Use it to log into

    • Follow the steps to make a new, unique password.

      • Enter it twice, then select Go.

  • On the success message, select Go to be redirected to, where you should now be signed in.

I know my password

  • Sign into

  • In the upper right, select the profile symbol 👤 > Change Password.

  • Follow the prompts.

  • Select Save.

Email address

Your email address is what you use, along with your password, to sign into and most applications. It usually consists of your first initial, last name, sometimes a number, then It does not change unless you submit a request along with an official name change.

Tip: In applications where your email address does not seem to work, try using your username (explained below) instead.

After signing into your network account, learn how how to access your emails.

Where do I find my email address?

Note: If you don't know your email address, you may contact us to get it.


About two weeks after you register and pay your deposit, we send a Your YCP Network Account is Available! message to your personal email address. While you claim your account from that message, your username will be revealed. Your email address is your username followed by


Please contact us for your email address and password 48 hours after you've submitted all Human Resources paperwork. You may receive a letter in the mail containing them.


Your YCP username is the same as your email address, but without Some of our apps may require you to sign in with your username instead of your email address.

Tip: Try your email address first. If that doesn't work, try your username.

Note: On rare occasion, an app may ask for a "username" but require your email address, such as our eduroam network.

Sign in

Sign into

  • Sign into with your YCP email address and password.

    • If prompted, select Work or school account.

  • If you have multi-factor authentication set up

    • If you have the Authenticator app on your phone, select Approve.

    • If you receive a text, enter the code.

  • If prompted, under Stay signed in?, you may select Yes to reduce the number of times you are asked to sign in.

Sign into YCP computers

  • Sign in with your YCP email address and password.

After I sign in, I see a Work or school account problem message

You may safely ignore this message. However, if you want to stop seeing it each time you sign in, you can fix it.

Fix the "problem"

  • Select the Work or school account problem message.

  • Under Accounts, select Fix now.

  • You'll be prompted to Approve sign in request via your preferred MFA method.

  • After approving the request, under Accounts, you should see All accounts are working correctly.

Now, you should no longer see the Work or school account problem message on that YCP computer.

Note: This fix only works when returning to the same computer. If you use multiple YCP computers, you may either follow the above steps on each computer, or simply ignore the message.

Someone else forgot to sign out of a computer

If you want to use a computer that someone else remained signed into

  • Hold down the power button until the computer turns off.

  • Count down 10 seconds.

  • Hold down the power button again, until the computer turns on.

You may have to wait a bit, then you'll be able to sign in.