Voicemail

Accessing Your Voicemail

Office Phone

  1. Press the Messages button on your phone
  2. Enter your password for your voicemail, then press the # key.
    • If this is your first time logging in, your default PIN is 12345

Other Campus Phones

  1. Dial extension 6800, and press the * key
  2. Enter your extension followed by the # key
  3. Enter your PIN followed by the # key

Off Campus

  1. Dial 717-815-6800
  2. Press the * key
  3. Enter your extension followed by the # key
  4. Enter your PIN, followed by the # key

Updating Your Greeting

After logging into your voicemail, follow these steps to update your greeting message.

  1. Press 4 for setup options
  2. Press 1 for Greetings and Transfer
  3. Press 1 for Change your Greeting
  4. When prompted Press 1 to record the greeting
  5. Press # when you are finished recording your message
  6. Press * to save your greeting. If you need to Rerecord, press 1.

Using your Voicemail

While Listening to a message

Key

1

2

3

4

6

7

8

9

#

Function

Restart current message

Save current message

Delete current message

Slow message speed

Increase message speed

Rewind

Pause

Fast forward

Fast forward to end of message

After Listening to a message

Key

1

2

3

4

6

7

8

9

#

Function

Replay last message

Save

Delete

Reply

Forward last message

Save As new

Rewind

Play message properties

Save as is

Locked out or Forgotten PIN

If you have locked yourself out of your voicemail, but remember your PIN, your voicemail will unlock after 45 minutes. If you have forgotten your PIN, or need your voicemail unlocked immediately, contact us.

Voicemail Box Full

Deleted messages are stored in your voicemail for 30 days. These messages still count towards your voicemail storage. If you receive a message saying "Voicemail box is Full" or "Voicemail box is almost full", the following steps will walk you through deleting old messages.

  1. Log into your voicemail
  2. Press 7 to access Deleted Messages
  3. Press 5 to Review Deleted Messages
  4. Press 2 to Erase Messages
  5. Press 1 to Delete Voice Messages


If you are not given an option 7 for Deleted Messages

  1. Press 3 to Review Old Messages
  2. Press 2 for Deleted Messages
  3. Press 2 again to Erase Messages
  4. Press 1 to Delete Voice Messages