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Restore files

We've all accidentally deleted files. Or, searched for something that's suddenly missing. Sometimes, it's truly gone. But, here are a few tricks that might recover what you thought you lost.

YCP network drives (H: Drive, J: Drive, etc.)

Windows

  • Open File Explorer.

  • On the left navigation column, click on This PC.

  • Select the Drive that your file is saved under (H: or J: Drives).

  • Navigate to the folder that contained your missing file.

  • Right-click the empty space in the folder window.

    • Note: This will help to prevent you from accidentally right-clicking on another file.

  • Select Properties.

  • Select the Restore previous versions tab.

    • Note: Backups are automatically created for all YCP network drives at various times each day. Each backup is listed based by the date and time.

  • Double-click to open one of the previous versions of the folder.

    • Note: This will open a new window and allow you to see all the files in that folder at the time of the backup. If you do not see the file you are looking for you may need to close this window and open an earlier version. Once you have located the file you can proceed with the rest of the steps.

  • Select the file(s) you wish to restore.

  • Right-click on the file, then select Send to > Documents.

Note: Backups are kept for 30 days. If a file was deleted over 30 days again, restoring the file will not be available.

macOS

  • Open the Launchpad application and search for Time Machine.

    • Tip: For easier access to the Time Machine, you can go to Apple Menu > System Preferences > Time Machine > Show Time Machine in menu bar.

  • Open the Time Machine application.

  • Use the arrows and the timeline to navigate the backups.

  • Select the item(s) you are looking to restore and select Restore.

    • Note: This will restore your file and return it to its original save location

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