VPN (virtual private network)

We use FortiClient to manage VPN (virtual private networking). This is a remote (off campus) way to connect to the YCP network.

YCP laptops, issued to employees, can have FortiClient installed. So, you can securely access files, applications, and network drives, stored on campus servers, from any location with adequate internet.

Request VPN

Your YCP computer may already have FortiClient installed. If you can't Find & open FortiClient by following our instructions, below, then request VPN access for yourself or someone in your department with our VPN request form.

Note: We will verify your request with your supervisor.

Find & open FortiClient

Windows

Note: FortiClient is not in the standard programs list and won't appear in the search.

  • In the taskbar (bottom), select the up arrow Λ to show hidden icons.

  • Right-click the blue shield with a white checkmark.

  • Select either Connect to “YCP SSL VPN” or Open FortiClient Console.

macOS

Connect to VPN

  • In the FortiClient Console, on the left, select REMOTE ACCESS.

  • If it says VPN Connected, at the top of the screen, then you're already connected.

    • If it doesn't, enter your network account Username & Password, then select Connect.

      • Wait until you see the VPN Connected screen.

  • Now you can access campus applications or map a network drive.

Note: If your computer turns off, falls asleep, or has a weak internet connection, the VPN will disconnect.

Troubleshoot

Frequent disconnects

A weak wireless signal is often the cause. Connect your laptop directly to your home router, via an ethernet or USB-C cable, for a more consistent, stronger signal.

Can't connect on campus

VPN will only work while off the campus network.

You can use FortiClient on any network other than YCP's. To test it while on campus, connect your laptop to a mobile hotspot (from a cell phone) or a MiFi (we can lend you one).

Missing REMOTE ACCESS option

In the FortiClient Console, do you only see the FABRIC TELEMETRY or COMPLIANCE & TELEMETRY option, on the left?

Under Register with Security Fabric

  • In the EMS IP field, enter ems.ycp.edu.

  • Select Connect.

Now, on the left, you should see the REMOTE ACCESS option. This fix works both on and off campus.

Can't print

Save as PDF (AKA "Print to PDF") first. Next, either email it to yourself or add it to Google Drive. Then, you can retrieve & print it locally (from outside of the VPN).