WiFi & wired internet

Our network is available to anyone on campus. We'll help you connect your laptops, phones, tablets, and more.

Internet service & device discount

If you receive a Pell Grant, or if your household has low income or has experienced significant income loss since February 2020, then you may qualify for a federal discount on your internet service and a laptop, tablet, or desktop computer. Act quickly; funds are limited and the program will end 6 months after the COVID-19 health emergency is declared over.

Learn more about (or apply for) the Emergency Broadband Benefit program.

Current YCP members - WiFi & wired

We offer two available wireless networks (SSIDs). On any device, try eduroam first. If that does not work or you are using a wired connection, then use york-connect instead.

We offer data jacks for wired internet connections in all residence halls and many locations across campus. Please provide your own ethernet cable (we recommend a 10 ft. length, cat 6 or greater), for a fast and stable connection (often best for gaming).

Alumni, please use the Guest Wifi section, below.

If you change your password, you must forget the eduroam network, then reconnect (explained in the Troubleshoot section, below).

Networks (SSIDs)

eduroam

Once connected, you can also use WiFi at other colleges, museums, and businesses. Here's an eduroam map.

Windows

  • In the lower right corner, select the WiFi (Network) icon.

    • The icon that appears depends on your current connection state. If you don’t see one of the network icons (or a similar one) shown in this image, select to see if it appears there.1

  • Select eduroam > Connect automatically > Connect.

  • Enter your YCP email address and password, then select OK > Connect.

If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

macOS

  • In the upper right corner, select the Wi-Fi icon.

  • Select eduroam.

  • Enter your YCP email address and password.

  • Ensure that Remember this network is selected.

  • Select Join.

If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

iOS

  • Select the Settings app > Wi-Fi.

  • Select eduroam.

  • Enter your YCP email address & password.

  • Select Join.

  • If asked, select Trust.

If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

Android 2

Some of these steps work only on Android 10 and up. Learn how to check your Android version.

  • Swipe down from the top of the screen.

  • Touch and hold Wi-Fi (may appear as a symbol).

  • Turn on Use Wi-Fi.

  • Select eduroam.

Order may vary...

  • EAP method: PEAP

  • Identity or User ID: your YCP email

  • Password: your YCP password

  • Phase 2 authentication: MSCHAPV2

  • CA certificate: Don't validate

  • Anonymous ID: leave blank

  • Ensure that Auto reconnect is turned on.

  • Select Connect.

If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

york-connect

This network is for devices unable to connect to eduroam, or that are connected via ethernet.

Depending on whether your device has an internet browser, proceed to the appropriate steps below.

With a browser

  • Among your WiFi options, select the york-connect network.

  • If you weren't already redirected to the York College Network page,

    • Open an internet browser and try to visit a new webpage.

      • You'll then be redirected.

  • Select the Connecting with another device icon.

  • Read the notice then select I understand.

  • Enter your YCP email address & password.

  • Accept the Terms of Use.

  • Select Log In.

    • Wait for the loading bar to finish; it may take several minutes.

  • When successfully connected, you'll be directed to www.ycp.edu.

Without a browser (ClearPass)

To avoid issues, please don't connect your device to york-connect before following the steps below.

On a computer currently connected to the YCP network (or a YCP computer),

  • Visit clearpass.ycp.edu.

    • If prompted, sign in.

  • On the left, select Create Device.

  • Fill out the form for the device you wish to connect.

    • Learn how to find your device's MAC Address.

      • Format: XX-XX-XX-XX-XX-XX

    • Select your Device Type.

      • If yours is not listed, select (Other).

    • AirGroup allows you to share this device with your friends.

      • Start typing their name or email, then options will appear.

        • Choose your friends from those options.

  • Select the Create button.

  • Restart the device you just registered, then connect it to york-connect.

    • If unsuccessful, turn it off for 45 minutes, then connect it to york-connect.

Edit/remove devices

On a computer currently connected to the YCP network (or a YCP computer),

  • Visit clearpass.ycp.edu.

    • If prompted, sign in.

  • On the left, select Manage Devices.

  • Select a device, then...

    • Select Edit to change the Device Name or AirGroup settings.

      • Then select the Update Device button.

    • Select Remove > Delete account > Make Changes.

      • This is recommended if you no longer have the device.


Didn't work? See Troubleshoot section, below.

Guest WiFi

Visitors and alumni may create a guest account. Once you have one, you may connect up to 2 devices to our guest network. You get 24 hours of access, after which, you may start again.

If you were already provided an account, skip to Log in.

Create account

  • Select the york-connect network.

  • You'll be redirected to your network options.

    • If not, open an internet browser then navigate to any website, which will redirect.

  • Select the guest without an account icon.

    • Follow the prompts, then select Register.

    • In your details, take note of your Account Username & Guest Password.

      • You'll need them later.

      • This will also be emailed to you.

  • At the bottom, select Ready to Login? Click here.

Log in

  • Enter your Username and Password.

  • Accept the terms of use.

  • Select Log In.

    • Wait for the loading bar to finish; it may take several minutes.

  • When successfully connected, you'll be directed to www.ycp.edu.

Outdoor WiFi locations

Access the web from some of our lawns, benches, picnic tables, and even your parked car.

We're continuing to add locations, so please check back for more.

From your car

On foot

Main Campus

West Campus

Printers

In most cases, wireless printers will connect to york-connect, though they sometimes have unresolvable issues. Please bring a cable to connect your computer directly to your printer, so that you can print without internet.

To work properly, the computer you're printing from must be connected to eduroam.

Unsupported & prohibited devices

Unsupported

  • Sonos wireless speakers

These are the only devices that we're certain are unsupported. If you have trouble with any other device, contact us for assistance.

Prohibited

  • Switches

  • Routers

  • Wireless access points

  • Surveillance equipment in shared spaces (IP cameras, baby monitors, etc.)

  • Other Networking Equipment

Troubleshoot

Internet not working? Here's what to try.

If the steps below do not help, please contact us with your device's MAC address.

Toggle your connection

  • Turn your wireless connection off, wait 10 seconds then turn it back on.

    • This refreshes your connection to the closest wireless access point.

  • See each network for more detailed troubleshooting steps.

Restart your device

To refresh your connection to the closest wireless access point, turn your device off, wait 45 minutes, then turn it back on.

For a faster solution, contact us.

Forget the network(s)

Sometimes you just have to start again by deleting the network, then reconnecting. Especially if you tried connecting to more than one of our networks; please forget them all, then start again.

Android 1

Settings can vary by device. For more info, contact your device manufacturer.

  • Swipe down from the top of the screen.

  • Make sure Wi-Fi is turned on.

  • Touch and hold Wi-Fi (may appear as a symbol).

  • Touch and hold a saved network.

  • Tap Forget network.

iOS

  • Open the Settings app.

  • Select Wi-Fi.

  • Select the blue i to the right of the network you want to forget.

  • Select Forget This Network.

Windows 10

Option 1

  • In the lower right corner, select the WiFi (Network) icon.

    • The icon that appears depends on your current connection state. If you don’t see one of the network icons (or a similar one) shown in this image, select to see if it appears there.

  • Right-click on the network you want to forget.

  • Select Forget.

Option 2

  • Select the Windows icon (the Start menu) located in the bottom left corner of your screen.

  • Select the gear icon (Settings).

  • Select Network & internet > Wi-Fi > Manage known networks.

  • Select the network you want to forget.

  • Select Forget.

macOS

  • In the upper right corner, select the Wi-Fi icon.

  • Select Network Preferences... > Advanced...

  • Select the network you want to forget.

  • Select the minus button to forget the network.

Check for multiple connections

  • If you have a device that connects to both wifi and ethernet, the device may have problems if both are connected at the same time.

    • Turn off the wireless connection.

    • Check that you have the ethernet MAC address registered to york-connect.

If you have a bridged connection under your Network Adapters this can cause problems. We recommend deleting the bridged connection.

Ethernet Connection Issue

For issues such as...

  • No connection after completing registration and a restart of the computer.

  • Data jack is pushed into the wall.

  • Data jack is physically broken.

  • Data jack is hanging from the wall

...contact us with your data jack number (usually labeled above the jack with D-##), residence hall, and contact information.

Helpful?