Wi-Fi & wired internet

Our network is available to anyone on campus. We'll help you connect your laptops, phones, tablets, and more.

Tip: If you're cell signal is ever weak, you can place calls over our Wi-Fi network.

Internet service & device discount

If you receive a Pell Grant, or if your household has low income, then you may qualify for a federal discount on your home internet service and a laptop, tablet, or desktop computer.

Learn more about (or apply for) the Affordable Connectivity Program.

What's the difference between Wi-Fi & wired?

Wi-Fi

Also called: WiFi, wifi, wireless

Connect to our network without any wires, ports, or physical connections.

Wired

Also called: LAN, ethernet, cable

Connect to our network with an ethernet cable via a data jack in one of our building walls.

Note: Only available to current YCP members.

Current YCP members: Wi-Fi & wired

We offer two available wireless networks (SSIDs). On any device, try eduroam first. If that doesn't work or if you are using a wired (LAN) connection, then use york-connect instead.

Notes

eduroam: Wi-Fi

Tip: Once connected, you can also use Wi-Fi at other colleges, museums, and businesses, worldwide. Browse the eduroam map.

Microsoft Windows

  • In the lower right corner, select the Wi-Fi (Network) icon.

    • Note: The icon that appears depends on your current connection. If you don’t see one of the network icons (or a similar one) shown in this image, select the up arrow to see if it appears there.¹

  • Select eduroam > Connect automatically > Connect.

  • Enter your YCP email address and password, then select OK > Connect.

Note: If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

Apple macOS (Notebooks & Desktops)

Note: If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

Apple iOS & iPadOS (iPhone, iPad, & iPod touch)

Note: If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.

Android 1

Note: Some of these steps work only on Android 10 and up. Learn how to check your Android version.

  • Swipe down from the top of the screen.

  • Select and hold Wi-Fi (may appear as a symbol).

  • Turn on Use Wi-Fi.

  • Select eduroam.

Note: Not all of these questions may appear and the order may vary.

  • EAP method: PEAP

  • Phase 2 authentication: MSCHAPV2

  • CA certificate: Do not validate

    • Note: If you see Online Certificate Status, select Do not validate.

  • Domain: ycp.edu

  • Identity or User ID: your YCP email

  • Anonymous ID: leave blank

  • Password: your YCP password

  • Ensure that Auto reconnect is turned on.

  • Select Connect.

Note: If it's your first time, and you aren't prompted, try visiting a webpage. Then, you'll be redirected to the registration page.


york-connect: Wi-Fi & wired

This network is for devices unable to connect to eduroam or that are connected via ethernet.

My device has an internet browser

  • Either select the york-connect network among your Wi-Fi options or physically connect your computer/device to the wall jack via an ethernet cable.

    • Note: If you aren't redirected to the York College Network page, open an internet browser and try to visit a new webpage; you'll then be redirected.

  • Select the Connecting with another device icon.

  • Read the notice then select I understand.

  • Enter your YCP email address and password.

  • Accept the Terms of Use.

  • Select Log In.

    • Wait for the loading bar to finish; it may take several minutes.

  • When successfully connected, you'll be directed to www.ycp.edu.

My device does not have an internet browser (use ClearPass)

On a computer currently connected to the YCP network (or a YCP computer)

  • Visit clearpass.ycp.edu.

    • If prompted, sign in.

  • On the left, select Create Device.

  • Fill out the form for the device you wish to connect.

  • Select the Create button.

  • Restart the device you just registered.

Wired

You should now be connected.

Wi-Fi

  • Among your Wi-Fi options, select the york-connect network.

    • Tip: If unsuccessful, turn off your device for 45 minutes, then turn it back on and connect it to york-connect.


Edit or remove devices

On a computer currently connected to the YCP network (or a YCP computer)

  • Visit clearpass.ycp.edu.

    • If prompted, sign in.

  • On the left, select Manage Devices.

  • Select a device.

Edit the device

  • Select Edit to change the Device Name or AirGroup settings.

    • Then select the Update Device button.

Remove the device

  • Select Remove > Delete account > Make Changes.

Tip: We recommend this if you no longer have the device.

Guest Wi-Fi

Visitors and alumni are welcome to connect to our guest Wi-Fi.

Outdoor Wi-Fi locations

Access the web from some of our lawns, benches, picnic tables, and even your parked car.

From your car

On foot

Main Campus

West Campus

Printers

In most cases, wireless printers will connect to york-connect, though they sometimes have unresolvable issues. Please bring a cable to connect your computer directly to your printer, so that you can print without internet.

Note: To work properly, the computer you're printing from must be connected to eduroam.

Unsupported & prohibited devices

Unsupported

  • Sonos wireless speakers

Note: These are the only devices that we're certain are unsupported. If you have trouble with any other device, contact us for assistance.

Prohibited

  • Switches

  • Routers

  • Wireless access points

  • Surveillance equipment in shared spaces (IP cameras, baby monitors, etc.)

  • Other networking equipment

Troubleshoot

Internet not working? Here's what to try.

Note: If the steps below do not help, please contact us with your device's MAC address.

Toggle your Wi-Fi connection

  • Turn off your wireless connection, wait 10 seconds then turn it back on.

    • This refreshes your connection to the closest wireless access point.

Restart your device

  • Turn off your device, wait 45 minutes, then turn it back on.

    • This refreshes your connection to the closest wireless access point.

Forget the Wi-Fi network(s)

  • Forget all YCP networks.

  • Restart the device.

  • Try connecting to one network again.

Learn how to forget a Wi-Fi network.

Check for multiple connections

If you have a device that connects to both Wi-Fi and ethernet, it may have problems if both are connected at once.

  • Turn off the wireless connection or unplug the ethernet cable.

  • If you're using an ethernet cable, verify that you registered the wired MAC address to york-connect.

Note: If you have a bridged connection under your network adapters, this can cause problems. Delete the bridged connection.

Contact us about ethernet issues

If your

  • Internet won't work after you register through clearpass.ycp.edu and restart your computer.

  • Data jack is

    • Pushed into the wall

    • Physically broken

    • Hanging from the wall

Then, contact us with your

  • Data jack number (usually labeled above the jack with D-## )

  • Wired MAC address

  • Residence hall

  • Phone number

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