Remote work

Here are some resources we've compiled to help staff continue work from off campus. We'll keep updating this page and we value your input. If you don't see what you need, or have something to add, let us know.

If you're a student or faculty, refer instead to our Remote teaching & learning article.

App status

If an application, software, or resource doesn't seem to be working correctly, this page will tell you whether we're aware of the issue.

Clear cache

If any apps or web pages aren't loading or working properly, try this. It's often our first tip, and frequently fixes such issues.

Contact us

For computers, webcams, headsets, internet connection, or any other resources (that you don't already have) that you'll need to work from home.


  • Use only your YCP email for work communications; this will avoid confusion and error.
  • Help setting up your YCP email on a phone or mobile device.

Google apps

Library research assistance

Microsoft Office 365 (Free)

Get Word, Excel, PowerPoint, and more from home.

Network drives

  • Map your drives from off campus (must have VPN access).
  • Or, get to your H: Drive through MyFiles.
  • If you work in a shared area that isn't available off campus, contact us to make it available through MyFiles.


Avoid being compromised in more frequent and insidious email scams.


Retrieve your voicemail from off campus.

Save as PDF (& print at home)

Anything that you can print, you can save as a PDF instead. So, all handouts can be done digitally. This also allows you to print at home, from VPN or Remote Desktop.


Take proper security measures on your home computer before connecting to YCP resources.

Be sure to install all of the updates for your operating system.

We recommend using Windows Security, which is a default on all Windows 10 computers. If you have a PC without Security, nor any other default protection, then we suggest choosing a software with up-to-date definitions and routinely scheduled virus scans.

Make sure your YCP network account remains secure. Keep your password up to date.


Find what software is available on campus and how to access it remotely.


  • Pre-record lectures and other content.
  • Record yourself and/or your device screen, then easily share with others.

Virtual Private Network (VPN)

YCP-owned laptops will have the VPN FortiClient installed. On your personal computer, we can help you to connect remotely to your YCP desktop computer. Your supervisor will work with you and us.


Live webinars and links to recordings.


  • Offer synchronous lectures/meetings, with recordings.
  • Videoconference with colleagues when face-to-face conversations are not feasible.
  • Connect remotely with one or more people with audio, video, and collaboration tools.

Zoom - advising in SSN

Use Zoom to conduct your Spartan Success Network appointments over video.